An original equipment manufacturer has designed and tested the equipment with specific OEM parts.
Often the parts have been built to the manufacturers' specifications.

Cooking and warming times are based on the equipment's performance with OEM parts. There is a
potential for food safety risks if correct temperatures are not reached.

Original equipment manufacturers support their brand. Their engineers may change the specs, possibly,
re–engineer parts for more efficient operation of a unit. Their technical staff and we as their authorized
distributor will keep track of these changes for you.

If equipment is not performing efficiently, it may increase energy costs.

The original equipment manufacturer is prepared to ensure that their equipment with OEM components
will perform as expected. A generic part may perform correctly, but there is no guarantee.

OEM parts generally carry a 90–day factory warranty.

We sell only OEM parts to provide you with the highest quality product and ensure that the parts you have ordered are exact replacements.

Your OEM parts have a 90–day warranty.

Order a wrong part? No problem—most items can be returned for a credit or refund—your choice! If we
make a mistake, we correct it at our expense immediately.

Preserve the warranty on equipment by installing or having your service technician install only original
OEM parts.

UL listings apply to the equipment with original components. Changing to a generic component voids
that approval and could be a potential fire hazard. Consider especially elements, thermostats and high
limits.

OEM parts were components of the original engineering decisions for the equipment. Some generic
parts, particularly those for gas equipment, may have multiple orifices to fit several different units, an
inherent weakness for gas leakage (and often more installation work for the technician).